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Effect
On Consumers
With
20 million long distance customers, MCI is the second largest long
distance carrier. Even if MCI declares bankruptcy, MCI will still
be able to provide long distance service while it reorganizes. Whatever
happens to MCI after bankruptcy, it will have to give the FCC a
30 day warning before cutting any service. This will give consumers
time to find another long distance carrier.
Consumers can also expect a noticeable difference in customer with
longer customer service call times and slower complaint resolution.
Over the years, aggressive competition has driven down long distance
rates; however, the remaining large carriers will probably take
the opportunity to increase consumer rates and fees. Consumers looking
to switch carriers will have to shop around for low long distance
rates.
SaveOnPhone provides
and unbiased review and scoring system of carriers with the lowest
rates and fees. Its rate calculator instantly ranks the lowest rate
plans based on individual calling needs. Discount carriers have
rates as low as 3.9 cpm.
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